An employee experience (EX) platform is software that measures, analyzes, and helps improve how employees experience their work — across onboarding, everyday engagement, and exit — by collecting employee feedback, tracking metrics like engagement and eNPS, and giving people teams the analytics and workflows to act on what they find.

The best Medallia alternatives for employee experience in 2026 are led by Perspective AI, a conversational voice-of-employee platform that replaces the annual engagement survey with AI interviews that probe the "why" behind attrition and disengagement in real time.